Shipping Policy
Effective Date: August 20, 2026
At One Third Ice LLC, we hand-cut and deliver every order to preserve peak clarity and slow-melt quality, so how your ice reaches you is part of the product itself.
LOCAL DELIVERY — FROM OUR NORWALK, CT FACILITY
Event and one-time orders are delivered on a distance-based schedule from our Norwalk warehouse:
Zone 1 (0-15 miles) — $20: Darien, Westport, New Canaan, Wilton, Stamford, Fairfield
Zone 2 (15-25 miles) — $45: Greenwich, Bridgeport, Ridgefield, Milford
Zone 3 (25-40 miles) — $85: New Haven, Danbury, lower Westchester, NY
Beyond 40 miles — custom quote, call 203.267.8731
Free pickup is always available at our Norwalk warehouse. Delivery fees reflect the round-trip distance from Norwalk.
RETAIL & ON-DEMAND ORDERS
For individual a la carte orders, delivery is included at no charge on orders of $275 or more. Orders under $275 are subject to a flat $75 delivery fee.
WEEKLY SUBSCRIPTION PROGRAMS
All weekly ice subscription programs (First Pour through Flagship) include delivery at no additional charge, on your fixed weekly delivery schedule.
NATIONWIDE SHIPPING
We're working on offering nationwide, cold-chain shipping so more of the country can enjoy One Third Ice. This service is not yet available. In the meantime, contact us to discuss a custom delivery quote for out-of-area events.
QUESTIONS
For custom delivery arrangements or questions about this policy, contact us at 203.267.8731 or hello@onethird.club.
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